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Terms & Conditions

Last Updated: September 2026

Please read these Terms and Conditions carefully before using the services provided by Aethel Automation ("Company", "we", "us", or "our"). By accessing our website or engaging our services, you agree to be bound by these terms.

1. Services

Aethel Automation provides AI automation and business systems services including, but not limited to: WhatsApp automation, AI voice agents, CRM automation, lead qualification, appointment scheduling, and business process automation. The specific scope, timeline, and deliverables for each engagement are defined in a separate project agreement or statement of work.

2. Use of Website

By using our website, you agree that you will:

3. Intellectual Property

All content on this website — including text, graphics, logos, and code — is the property of Aethel Automation and is protected under applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Custom systems and automations built for clients remain the client's intellectual property upon full payment, unless otherwise agreed in writing.

4. Limitation of Liability

Aethel Automation shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our maximum aggregate liability shall not exceed the total fees paid by the client for the specific service in question.

5. Data & Confidentiality

We treat all client business data, workflows, and operational information as strictly confidential. We will not disclose client data to third parties without express written consent, except where required by law. Client data is never used to train or improve third-party AI models without explicit agreement.

6. Payment & Refunds

Payment terms are specified in individual client agreements. As our services are custom-built and time-intensive, refunds are evaluated on a case-by-case basis. Any disputes must be raised within 14 days of the delivery of a project milestone.

7. Modifications

We reserve the right to modify these Terms at any time. Continued use of our website or services after changes constitutes acceptance of the revised Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

9. Contact

For any questions regarding these Terms, please contact us:

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